2 votes

Pas de connexion de données pour 2G/3G sur Xperia U

J'ai un Sony Xperia U. J'ai eu des problèmes de connexion 2G/3G lorsque je l'ai acheté. Après quelques configurations, extinction/alimentation, retrait et réinsertion de la carte SIM, tout est rentré dans l'ordre.

J'ai mis à jour le système d'exploitation et j'ai le même problème. J'ai défini l'APN, puis j'ai activé la connexion de données, mais je ne vois pas le symbole H/E/G indiquant que la connexion de données est active. J'ai vérifié et j'ai le trafic de données pour mon abonnement.

  • Comment puis-je vérifier que la configuration APN est bonne ? S'il y a un problème APN, est-ce que j'aurai le comportement décrit ?

  • Est-il possible de procéder à un dépannage plus approfondi ? J'ai lu les logs (avec aLog) mais je n'ai rien trouvé ?

  • Existe-t-il une configuration/procédure pour résoudre ce problème ?

Quelques mises à jour :

L'opérateur de réseau est le français SFR (parfois décevant, je dois dire).

J'ai donc réussi à jeter un coup d'œil aux journaux (en utilisant adb).

Journal de bord principal :

I/ActivityManager( 1737): Starting: Intent { flg=0x18000000 cmp=com.android.phon
e/.DataTrafficSwitchDialog } from pid 1879
V/DataTrafficSwitchDialog( 1879): isDataTrafficEnabled? false
D/dalvikvm( 1879): GC_CONCURRENT freed 944K, 49% free 3585K/6983K, external 3880
K/4099K, paused 13ms+6ms
I/ActivityManager( 1737): Displayed com.android.phone/.DataTrafficSwitchDialog:
+404ms (total +13s268ms)
W/ActivityManager( 1737): Duplicate finish request for HistoryRecord{409aae38 co
m.android.phone/.DataTrafficSwitchDialog}
W/InputManagerService( 1737): Window already focused, ignoring focus gain of: co
m.android.internal.view.IInputMethodClient$Stub$Proxy@40a0bc20
W/ActivityManager( 1737): Duplicate finish request for HistoryRecord{409aae38 co
m.android.phone/.DataTrafficSwitchDialog}
I/TelephonyRegistry( 1737): notifyDataConnection: state=0 isDataConnectivityPoss
ible=false reason=apnSwitched interfaceName=null networkType=3
I/TelephonyRegistry( 1737): notifyDataConnection: state=1 isDataConnectivityPoss
ible=true reason=apnSwitched interfaceName=null networkType=3
D/Tethering( 1737): gprs0 is not a tetherable iface, ignoring
V/kernel  ( 1481): [  801.811279] gprs0: attached
V/kernel  ( 1481): [  803.178894] gprs0: detached
E/Tethering( 1737): attempting to remove unknown iface (gprs0), ignoring
I/TelephonyRegistry( 1737): notifyDataConnection: state=0 isDataConnectivityPoss
ible=false reason=apnFailed interfaceName=null networkType=3
D/GTalkService( 1869): ##### Network broadcast (connected=false) type=mobile, st
ate=DISCONNECTED
D/Tethering( 1737): MasterInitialState.processMessage what=3
D/PicasaSyncManager( 2906): active network: null
I/MediaUploader( 3052): No need to wake up
D/PicasaSyncManager( 2906): background data: true
I/fb_music_like( 3071): AvailabilityChangeReceiver : Availability change receive
d. Action: android.net.conn.CONNECTIVITY_CHANGE
I/fb_music_like( 3071): AvailabilityChangeReceiver : Network connectivity change
 received. No connectivity: true
I/fb_music_like( 3071): MusicLikeService.onCreate().
I/fb_music_like( 3071): MusicLikeService.onStart(): #1 intent=Intent { act=andro
id.net.conn.CONNECTIVITY_CHANGE cmp=com.sonyericsson.androidapp.fbmusiclike/.ser
vice.MusicLikeService (has extras) }, flags=2
I/fb_music_like( 3071): fireAvailabilityChanged(): available=true
I/fb_music_like( 3071): isNetworkAvailable: EXTRA_NO_CONNECTIVITY found!
I/fb_music_like( 3071): fireAvailabilityChanged(): available=false
I/fb_music_like( 3071): Starting downloading music likes from Facebook.
E/fb_music_like( 3071): downloadMusicLikes: false -> Value false of type java.la
ng.Boolean cannot be converted to JSONObject
W/fb_music_like( 3071): Get Error Code: 0 Error message: request failed
I/fb_music_like( 3071): MusicLikeService.onDestroy().
D/dalvikvm( 3062): GC_EXPLICIT freed 31K, 47% free 2878K/5379K, external 1681K/2
129K, paused 44ms
I/touchd  ( 1503): 'ab8500_usb' is online
I/touchd  ( 1503): handling_uevent: event is 1
D/kernel  ( 1481): [  810.299896] cyttsp-spi spi9.0: chg_status_work: Set charge
r mode to reg: 0x1
D/dalvikvm( 3071): GC_EXPLICIT freed 87K, 48% free 2818K/5379K, external 1681K/2
129K, paused 54ms

Journal radio ( logcat -b radio ) :

D/GSM     ( 1879): [GsmDataConnection-1] DcInactiveState nothandled msg.what=6
D/GSM     ( 1879): [GsmDataConnection-1] DcDefaultState: msg.what=EVENT_DISCONNE
CT
D/GSM     ( 1879): [GsmDataConnection-1] NotifyDisconnectCompleted
D/GSM     ( 1879): [GsmDataConnection-1] msg.what=25 msg.obj=apnSwitched
D/GSM     ( 1879): [GsmDataConnection-1] clearSettings
D/GSM     ( 1879): [DataConnection] Stop poll NetStat
D/GSM     ( 1879): [DSAC DEB] trySetupData with mIsPsRestricted=false
I/GSM     ( 1879): Preferred APN:20810:20810:[ApnSettingV2] SFR, 3, 20810, wapsf
r, 195.115.25.129, , , , 8080, -1, *, IP, IP
I/GSM     ( 1879): Waiting APN set to preferred APN
D/GSM     ( 1879): [GsmDataConnectionTracker] Create from allApns : [[ApnSetting
V2] SFR, 3, 20810, wapsfr, 195.115.25.129, , , , 8080, -1, *, IP, IP]
D/GSM     ( 1879): [GsmDataConnection-1] DcInactiveState msg.what=EVENT_CONNECT
D/GSM     ( 1879): [GsmDataConnection-1] Connecting to carrier: 'SFR' APN: 'waps
fr' proxy: '195.115.25.129' port: '8080
D/RILJ    ( 1879): [0173]> SETUP_DATA_CALL 1 0 wapsfr   0 IP
I/RILV    ( 1473): processRequest: SETUP_DATA_CALL
I/RILV    ( 1473): requestSetupDataCall() selected new Connection ID (1) and Int
erface Name (rmnet0)
E/RILVAT  ( 1473): --- AT+CGDCONT=1,"ip","wapsfr",""
I/RILVAT  ( 1473): AT(12)> AT+CGDCONT=1,"ip","wapsfr",""
I/AT      ( 1520): request_set_PDP_context: -> request
I/AT      ( 1520): psccclient_iadb_set: Setting psccclient_iadb_field_use_rel_97
_qos to 0
I/AT      ( 1520): set_default_req_qos_parameters: Default qos for cid =1
I/AT      ( 1520): set_default_qos_2G_parameters: Default 2G qos for cid =1
E/RILVAT  ( 1473): --- AT*EIAAUW=1,1,"","",001,0
I/RILVAT  ( 1473): AT(12)> AT*EIAAUW=1,1,"","",001,0
I/AT      ( 1520): request_set_PDP_auth: EXE_STATE_REQUEST
E/RILVAT  ( 1473): --- AT*EPPSD=1,1,1
I/RILVAT  ( 1473): AT(12)> AT*EPPSD=1,1,1
I/AT      ( 1520): request_activate_PDP_context: EXE_STATE_REQUEST
I/AT      ( 1520): request_activate_PDP_context: connection id: 1 ignored
I/AT      ( 1520): add_client_tag_and_connid_to_request: (pscc): CT=446 connId=0

I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_CREATE
I/AT      ( 1520): add_client_tag_and_connid_to_request: (pscc): CT=446 connId=1
000
I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_SET
I/AT      ( 1520): add_client_tag_and_connid_to_request: (pscc): CT=446 connId=1
000
W/RIL PSCC( 1515): psccd_log_func: no successful response of aol configuration h
as been received, so aol might not work!
I/RIL_MAL ( 1515): GPDS_LIB::->GPDS_CONTEXT_ID_CREATE_REQ
W/RIL PSCC( 1515): psccd_log_func: state change: disconnected->connecting
I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_CONNECT
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ID_CREATE_RESP
I/RIL_MAL ( 1515): GPDS_LIB::PIPE state CREATED
I/RIL_MAL ( 1515): GPDS_LIB::->GPDS_LL_CONFIGURE_REQ
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ID_CREATE_IND
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_LL_CONFIGURE_RESP
I/RIL_MAL ( 1515): GPDS_LIB::Local link Config done to PLAIN mode
I/RIL_MAL ( 1515): GPDS_LIB::->GPDS_CONTEXT_CONFIGURE_REQ
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_CONFIGURE_RESP
I/RIL_MAL ( 1515): GPDS_LIB::PDP Context Configured
I/RIL_MAL ( 1515): GPDS_LIB::->GPDS_CONTEXT_ACTIVATE_REQ
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ACTIVATING_IND
I/RIL_MAL ( 1515): GPDS_LIB::PDP Context Activating
W/RIL PSCC( 1515): psccd_log_func: pscc_bearer_event_activating
W/RIL PSCC( 1515): psccd_log_func: Sending event: pscc.message=event_connecting,
pscc.message_type=event,pscc.connid=1000
I/AT      ( 1520): psccclient_selector_callback_event: received event 26
I/AT      ( 1520): psccclient_selector_callback_event: CONNID Present
I/AT      ( 1520): psccclient_selector_callback_event: Setting event to record
I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_CONNECTIN
G
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ACTIVATE_RESP
I/RIL_MAL ( 1515): GPDS_LIB::msg id is GPDS_CONTEXT_ACTIVATE_RESP, hence not doi
ng proceed for activation
I/RIL_MAL ( 1515): GPDS_LIB::GPDS_Context Activate FAILED
I/RIL_MAL ( 1515): GPDS_LIB::Cause 21
I/RIL_MAL ( 1515): GPDS_LIB::PIPE disconnected
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ACTIVATE_FAIL_IND
I/RIL_MAL ( 1515): GPDS_LIB::PDP Context Activation Failed
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-Unhandled MSG-ID 5a
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_STATUS_IND
I/RIL_MAL ( 1515): GPDS_LIB::PDP Context 0 Status
I/RIL_MAL ( 1515): GPDS_LIB::entered gpds_lib_response_handler
I/RIL_MAL ( 1515): GPDS_LIB::<-GPDS_CONTEXT_ID_DELETE_IND
I/RIL_MAL ( 1515): GPDS_LIB::PDP Context 0 Deleted
W/RIL PSCC( 1515): psccd_log_func: pscc_bearer_event_deactivated reason=1, cause
=33
W/RIL PSCC( 1515): psccd_log_func: state change: connecting->disconnected
W/RIL PSCC( 1515): psccd_log_func: Sending event: pscc.message=event_disconnecte
d,pscc.message_type=event,pscc.pdp_type=ipv4,pscc.reason=pdp_context_activation_
failed,pscc.cause=33,pscc.connid=1000
I/AT      ( 1520): psccclient_selector_callback_event: received event 29
I/AT      ( 1520): psccclient_selector_callback_event: CONNID Present
I/AT      ( 1520): psccclient_selector_callback_event: Setting event to record
I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_DISCONNEC
TED
I/AT      ( 1520): add_client_tag_and_connid_to_request: (pscc): CT=446 connId=1
000
I/RIL_MAL ( 1515): GPDS_LIB::Removed pipe 33
I/AT      ( 1520): exe_pscc_setup_data_call: EXE_STATE_SETUP_DATA_CALL_DESTROY
I/AT      ( 1520): pscc_request_setup_data_call_scenario_1_step_12_13_14_receive
_pscc_destroy_response: executing in synchronous mode
E/AT      ( 1520): exe_check: Failure in file: vendor/st-ericsson/access_service
s/at/at_core_common/internal/executor/pscc/src/exe_pscc_requests.c       line: 5
52
E/AT      ( 1520): exe_check: Failure in file: vendor/st-ericsson/access_service
s/at/at_core_common/internal/executor/pscc/src/exe_pscc_requests.c       line: 3
292
E/AT      ( 1520): psccclient_selector_callback_request: request returned unsucc
essfully, failed!
E/RILVAT  ( 1473): --- AT+CEER
I/RILVAT  ( 1473): AT(12)> AT+CEER
I/AT      ( 1520): request_ceer: request_ceer
E/RILV    ( 1473): PDP Context Activate failed with SM Cause Code 33
D/RILV    ( 1473): requestSetupDataCall() errorhandler: Trying to remove account
 1
E/RILVAT  ( 1473): --- AT+CGDCONT=1
I/RILVAT  ( 1473): AT(12)> AT+CGDCONT=1
I/AT      ( 1520): request_set_PDP_context: -> request
D/RILV    ( 1473): requestSetupDataCall() errorhandler: Trying to unreserve list
 entry
D/RILJ    ( 1879): [0173]< SETUP_DATA_CALL error: com.android.internal.telephony
.CommandException: GENERIC_FAILURE
D/GSM     ( 1879): [GsmDataConnection-1] DcActivatingState msg.what=EVENT_SETUP_
DATA_CONNECTION_DONE
D/GSM     ( 1879): [GsmDataConnection-1] DataConnection Init failed com.android.
internal.telephony.CommandException: GENERIC_FAILURE
D/GSM     ( 1879): [GsmDataConnection-1] DataConnection setup result='Other erro
r' on cid=-1
D/RILJ    ( 1879): [0174]> LAST_DATA_CALL_FAIL_CAUSE
I/RILV    ( 1473): processRequest: LAST_DATA_CALL_FAIL_CAUSE
D/RILJ    ( 1879): [0174]< LAST_DATA_CALL_FAIL_CAUSE {33}
D/GSM     ( 1879): [GsmDataConnection-1] DcActivatingState msg.what=EVENT_GET_LA
ST_FAIL_DONE
D/GSM     ( 1879): [GsmDataConnection-1] DcInactiveState: setEnterNoticationPara
ms cp,cause
D/GSM     ( 1879): [GsmDataConnection-1] DcInactiveState: enter notifyConnectCom
pleted
D/GSM     ( 1879): [GsmDataConnection-1] notifyConnection at 1344278549550 cause
=Data Not subscribed
D/STK     ( 1879): BipProxy$DefaultBearerStateReceiver: onReceive(): Intent is :
  android.net.conn.CONNECTIVITY_CHANGE
D/STK     ( 1879): BipProxy$DefaultBearerStateReceiver: BIP network state : CONN
ECTIVITY_ACTION disconnected
D/STK     ( 1879): BipProxy$DefaultBearerStateReceiver: onDisconnected
I/RILV    ( 1473): onUnsolicited: +CIEV: 2,96
I/RILV    ( 1473): onUnsolicited: +CIEV: 2,90

Le problème est peut-être PDP Context Activation Failed ?

1voto

Paolo Points 399

Il s'est avéré que le problème venait d'une mauvaise configuration de l'APN. J'ai configuré l'appareil à l'aide du mécanisme de configuration automatique de l'opérateur réseau, mais il s'avère que les paramètres envoyés par l'opérateur lui-même étaient erronés. Un appel téléphonique au service clientèle a permis de résoudre le problème.

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